THE ROCK SOLID SOLUTION
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When It Comes to Your Advertising & Marketing,
We Have the
ROCK SOLID SOLUTION



​Call Us Today to Get a FREE 30 Minute Consultation

(828) 446-9851
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WHAT'S YOUR GREATEST CHALLENGE  GROWING YOUR BUSINESS?

If you are like many small businesses out there, you may have had some success as you've gotten your start. Whether you've been in business 2 weeks, 2 years or 10 years or more, you have probably come across more hurdles than you ever thought possible.
See if you fall into any of these categories of challenges:
1.  Not enough customers and you don't know how to find them
2. Either NO website, a bad website, a site you think is good but is not bringing in any revenue
3.  Not enough FUNDS in order to pay for the marketing you need (cash flow)
4. You love WHAT you sell, but you're not that good of a salesperson
5. Nobody (or not enough people) know who you are (company branding)
6.  Too small of a marketing budget

Hands Down, One of the BIGGEST Challenges for Small Businesses...
Realizing you need more customers buying from you and you don't know how to get them or how to find high quality leads.
After all, if you don't have customers, you don't have sales.
If you don't have sales, well...
You don't have much of a business.

That's why we are here to help!
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Customers are not fans of salespeople.    In fact, studies have found that most customers have a great distrust in sales people.   BUT, what research also shows is that customers do believe what other customers are saying about your business.   Other customers are seen as someone who has a "dog in the fight" so to speak and are seen as more authentic and trustworthy.

​* 92 percent of consumers now read online reviews.  
* 40 percent of consumers form an opinion by reading just one to three reviews  
* 80 percent trust reviews as much as personal recommendations  
* 88 percent of online shoppers incorporate reviews into their purchase decision

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Submit

Managing Reviews:  Whose Job is it?

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If you don't know the status of the local online reviews of your company, it might be time to start looking and evaluate it.

Stopping reviews from harming your business (every business has the occasional negative review) and then using reviews to grow your business has three basic components:

1) Review Notification;   Getting alerts when a new online review is posted about your business; 


2) Review Management:  Quickly and diplomatically responding to every review and seeking a "turned review" where the reviewer posts again about the situation being resolved successfully;

​3) Review Solicitation:  Actively recruiting reviews to have some control over what is being said and where it is being posted.

You'll begin to start seeing job titles such as "Online Review Coordinator" and "Online Relationship Manager" cropping up in companies like yours.
Hickory Rock Solid Solution  marketing firm signs a deal with local business to help them with their marketing plan

Phone showing Hickory Rock Solid Solution marketing firm specializing in social media and digital marketing

GETTING THE BIGGEST BANG FOR YOUR BUCK

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Why do so many customers today read online reviews?   Well, it's really just for one reason:  They are deciding where to spend their money!  Because of the trust customers have in each other, the single best use of investment for any business is to protect, promote and  preserve their online presence.   You can be the best in the world at creating "leads" for your business, but converting those leads into customers hinges on the online reputation your past customers have created for you.

What if there were a way that you as a business owner could take control over that review process to maximize the positive and minimize the negative?   Would it be worth the investment?   The statistics stay YES!!!  It pays off by leaps and bounds!


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Find out what customers are saying about you.   Complete this short form and instantly see a snapshot of what your potential customers are seeing on the internet.
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Copyright 2019.   The Rock Solid Solution.

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